Frequently Asked Questions (FAQ)

General FAQ:

1. What services does National Fleet Graphics offer?

National Fleet Graphics provides custom branding solutions including vehicle wraps, fleet graphics, trailer graphics, wall wraps, window wraps, floor wraps, business signs, banners, decals, stickers, labels, business cards, brochures, apparel printing, promotional products, logo creation, and graphic design services.

2. Do you offer commercial vehicle wraps in Rochester, MN?

Yes! We specialize in commercial vehicle wraps for businesses in Rochester and throughout Southeast Minnesota, including vans, trucks, semis, trailers, service vehicles, emergency vehicles, and full fleet wraps for businesses of all sizes.

3. Can you wrap an entire fleet of company vehicles?

Absolutely. Whether you need one vehicle wrapped or one hundred, National Fleet Graphics designs and installs custom fleet graphics that help businesses create consistent branding and turn company vehicles into mobile advertising.

4. Are you a 3M Certified Graphics Installation Company?

Yes. National Fleet Graphics is a 3M Certified Graphics Company and a member of the United Application Standards Group (UASG), meaning our installers meet high standards for training, professionalism, and quality installation.

5. Do you offer custom signs and banners for businesses?

Yes, we provide both interior and exterior signs, custom banners, storefront graphics, wall wraps, and window graphics to help businesses improve visibility and create strong brand recognition.

6. Can you print custom decals, stickers, and labels?

We offer custom decals, vinyl stickers, labels, and branded graphics for vehicles, storefronts, equipment, packaging, and promotional use. Our printing services are designed for both small businesses and large commercial operations.

7. Do you provide logo design and graphic design services?

Yes. Our in-house design team offers custom logo creation, graphic design, branding support, and promotional design services to ensure your business has a professional and consistent look across vehicles, signage, apparel, and print materials.

8. How long has National Fleet Graphics been in business?

National Fleet Graphics has been serving customers since 2001. What started as a family business in the Johnston family basement has grown into a full-service custom graphics and branding company based in Dodge Center, serving the greater Rochester area.

9. Where is National Fleet Graphics located?

We are located at 318 SE South St, Dodge Center, MN 55927, and proudly serve businesses throughout Rochester and surrounding areas with professional vehicle wraps, signs, and custom printing services.

10. Why should I choose National Fleet Graphics for vehicle wraps and branding?

As a family-owned company with over 20 years of experience, 3M certification, in-house designers, expert installers, and fast turnaround times, National Fleet Graphics helps businesses “Stand Out. Be Seen.” with high-quality wraps, signs, printing, and branding solutions built to last.

11. Do you have any order minimums?

We have some order minimums on specific products. Garments: 12 pieces minimum and Business Cards: 250 cards minimum. For confirmation on a particular product, be sure to ask your representative.

FAQs for Definitions:

Vector Art

Scalable digital graphics that defines shapes, lines, and curves on a grid, allowing it to be scaled to any size—from a business card to a billboard—without losing quality or becoming blurry. Unlike raster images (photos), vectors stay perfectly crisp and are highly editable. Common file formats include .AI, .EPS, .SVG, and .PDF.

Sign

A rigid or semi-rigid display used to communicate information or branding. Typically made from durable materials like aluminum, PVC, or foam core, signs are designed for long-term visibility on walls, lawns, or storefronts.

Magnet

Temporary, repositionable signage with a magnetic backing. These are perfect for vehicle branding that you want to remove at the end of the day or for promotional items that stick to metal surfaces like refrigerators.

Decal

A high-quality, adhesive-backed graphic (often vinyl) designed for semi-permanent application. Think of it as a professional-grade sticker used for window lettering, wall graphics, or labeling equipment.

Banner

A flexible display typically made of vinyl or fabric. Banners are portable and easy to hang using grommets or pole pockets, making them the go-to choice for grand openings, trade shows, and outdoor events.

What is included with a logo design charge?

Vector art files of your logo (.ai .eps. .pdf), web-based files of your logo (.jpg and then transparent background .png files), and info page of fonts and Pantone colors used.

FAQs for Vinyl:

3M Controltac (IJ180)

The industry standard for vehicle wraps and high-end graphics. It is famous for being "slideable," which allows an installer to move the graphic around on the surface until it is in the perfect spot before sticking it down. This makes it the most reliable choice for complex surfaces like car bumpers and mirrors.

Orajet (3951RA)

A high-performance, professional-grade film known for vibrant colors and excellent durability. It provides a high-quality finish similar to 3M but at a more cost-effective price point. It is a great choice for local business branding, flat signs, and long-term outdoor displays.

Can we place vinyl over rust?

No, we are unable to apply vinyl over rust. The product will not adhere to this surface and will need to be repaired or cut around for installation.

Printed Vinyl

Think of this like a high-end office printer, but on a massive scale. We take a roll of white vinyl and use digital ink to print your design directly onto it. This is the only way to achieve full-color photos, gradients, and complex logos with many colors.

Cut Vinyl

Instead of using ink, this vinyl comes from the factory in one solid, vibrant color (like "Fire Engine Red" or "Forest Green"). A computer-controlled blade cuts your specific shapes or lettering directly out of the colored material. Because there is no ink to fade, cut vinyl is incredibly durable and is the industry standard for simple window lettering, boat numbers, and one-color decals.

FAQs for Vehicle Wraps:

How long does a vehicle wrap last?

A high-quality professional wrap typically lasts between 5 and 7 years. This lifespan depends heavily on the quality of the vinyl used and how well the vehicle is maintained. In harsher climates, horizontal surfaces like the hood and roof may show wear sooner due to more direct sun exposure and environmental debris.

Will a vehicle wrap damage my cars paint?

When applied to OEM (factory) paint that is in good condition, a wrap will not damage the surface. In fact, the vinyl acts as a protective barrier against UV rays, bird droppings, and minor scuffs. However, if the car has been repainted or has existing chips and rust, there is a risk that the paint could lift during the removal process.

How long does install normally take?

For a full wrap, you should generally expect the process to take 3 to 5 business days. This window allows for a multi-step process: deep cleaning the surface, removing hardware (like door handles and mirrors) for a seamless finish, the actual application, and "post-heating" to ensure the adhesive stays locked in place.

Can a vehicle wrap be removed?

Yes, vehicle wraps are designed to be semi-permanent and fully removable. When removed by a professional using a heat source, the vinyl should pull away cleanly without leaving behind heavy adhesive residue or damaging the underlying factory finish.

How do you clean the vehicle after it’s wrapped?

Hand washing is the gold standard for wrap care. Use a soft sponge and a mild, non- abrasive detergent. You should avoid automated car washes that use brushes, as they can scratch the vinyl or lift the edges. If using a pressure washer, keep the nozzle at least 12 inches away from the edges and avoid high-pressure settings.

Spot Graphic

This is the most budget-friendly way to brand a vehicle. It involves applying individual logos, phone numbers, or small decals to specific areas like the doors, hood, or tailgate. You aren't changing the vehicle's color; you're just adding "spots" of information directly onto the original paint.

Partial Wrap

A middle-ground option that covers anywhere from 25% to 75% of the vehicle. The design is strategically created to "flow" with the car's lines, often using the vehicle's original paint color as a background element. It provides a high-impact, professional look without the price tag of a total transformation.

Full Wrap

The ultimate "moving billboard." This covers most of the vehicle's painted surfaces. It allows for a total transformation—you can turn a plain white van into a vibrant, fully branded masterpiece. It offers the most advertising space and the best protection for the paint underneath.